Pricing Policy
1.In the event of a price discrepancy caused by a technical error, talasus.com reserves the right to cancel any order.
- The MRP of an item on talasus.com may vary or differ from similar items sold at talasus Store. This could be due to various factors, such as promotional offers, exclusive online deals, or pricing strategies specific to the online platform.
- The MRP of all products available on talasus.com does not include the cost of delivery. Delivery charges, if applicable, will be calculated separately and added to the final order total during the checkout process. The exact delivery cost will depend on the shipping method, destination, and weight or dimensions of the ordered items.
Please note that this pricing policy is subject to change without prior notice. We strive to provide accurate and competitive pricing, and in the event of any doubts or concerns regarding pricing, we encourage you to contact our support team for clarification before placing an order. At talasus.com, we are committed to offering a seamless and transparent shopping experience to our customers, and we appreciate your understanding and cooperation with our pricing policy.
Order Policy:
- Customers can only place orders for items that are currently in stock on our website. We strive to keep our inventory up to date, and the availability status of each item is indicated on the product page. However, in the rare event that an item becomes unavailable after an order is placed, we will notify you promptly and provide options such as a refund or an alternative product.
- After successfully placing an order on our website, you will receive a confirmation message acknowledging the receipt of your order. This message will include details such as the order number, items ordered, billing and shipping addresses, and the total amount.
- Customers can make payment against their orders through two options:
Online Payment: The payment process will be facilitated through a trusted payment gateway such as Bkash
Cash on Delivery (COD): We offer the convenience of paying for your order upon its delivery. Orders that have been paid for and have already shipped cannot be cancelled. Once an order has been shipped, it is considered final. However, if you have any concerns or issues with your order, please reach out to our support team, and we will assist you to the best of our abilities.
- Talasus reserves the right to cancel any order in exceptional circumstances.
- Once a payment has been made for an order, it will not be refunded unless there are exceptional circumstances that warrant a refund as per our refund policy. It is recommended to review the product details, specifications, and other relevant information before making a purchase to ensure a satisfying experience.
- Cash on Delivery (COD) orders will not be processed if the total order value is more than BDT 5000.
Please note that this order policy is subject to change without prior notice. We strive to provide a seamless and reliable ordering process, and if you have any questions or concerns, please don’t hesitate to contact our support team for assistance.
Special Terms:
Special terms will be applicable for exchange.
During any sales campaign Product delivery timeline may vary.
Customers can exchange, replace and repair his/her purchased product(s) under the terms of above policies only once.
No cash refund will be applicable in any manner.
The product(s) purchased under any DISCOUNT price/sales campaign cannot be exchanged, replaced or repaired under the terms of above policies.
Apparel items like undergarments and socks will not be exchanged, replaced or repaired under the terms of above policies, due to hygiene factors.